10 Days of Pain - Sellers Emails
Day 1: Call/Voicemail (VM) & Text
Hi [First Name],
My name is AGENT NAME and I'm with The Terbet Group. You recently requested information about the value of your property through our website. Your home is unique and is likely worth more than what other home valuation sites say. Please contact me so we can look at the comps and get you the accurate information you need.
Have a great day!
Day 2: Email
CMA Request
Day 3: Call/VM & Text
Hey [First Name],
AGENT NAME at The Terbet Group again. Give me a call back so we can get you the information you requested from our website. I have a couple of quick questions I need your help with.
Thanks!
Day 4: Email
Subject: Information About [Property Address]
Hi [First Name],
I've tried to contact you a couple times but haven't been able to reach you. Should I send you the estimate of your home? In order to provide the most accurate information, I'll need to talk with you for just a few minutes. Otherwise, I'll be happy to give you what I have so far. Please let me know what you prefer.
Thanks,
AGENT NAME
Day 5: Call/VM & Text
Hey [First Name]!
AGENT NAME at The Terbet Group again. I wanted to follow up from my email yesterday. Did you want me to send you the estimated range for your property? Please call or text me back and let me know. Thanks!
Day 6: Take a day off. Do not send anything.
Day 7: Email
Subject: Best Way To Reach You
Hi [First Name],
I feel like I've been bugging you over the past week. Do you have better contact info I should be using? Or maybe there's a better time to reach you?
Thanks,
AGENT NAME
Day 8: Call/VM & Text
Hey [First Name],
It's AGENT NAME with The Terbet Group. I'm a firm believer in awesome customer service. As often as I follow up with you, I don’t want to bug you, but you did ask for something and I want to give the best customer service to make sure you get what you've requested. If I don’t deliver, I’m failing you. Please give me a call back or feel free to text me at [phone number] so we can find a time to connect.
Day 9: Call/VM & Text
Hi [First Name],
It's AGENT NAME again. I’ve found some unique things about your home that could make a big impact on the price. I'm sorry we haven't been able to catch up. If you are still interested in selling your home or finding its true value, please let me know.
Day 10: Email
Subject: I'm Sorry
[First Name],
I'm sorry we didn’t get a chance to connect. I won’t bother you anymore. I hope someone else is able to help you find what you're looking for.
Thanks,
AGENT NAME